Showing posts with label back to basics. Show all posts
Showing posts with label back to basics. Show all posts

Wednesday, June 25, 2014

Something to Talk About: Notarizing Death Certificates?

The other day we had a client walk in the office that needed some Notary Public service done.

Specifically, they were looking to have an official death certificate notarized.  As soon as they told me what they wanted, a red flag started waving in my head.  Something about that request was just not right.

I asked, "Why do you need this death certificate notarized?"

They responded that they were trying to close out a family member's personal business account.  It seems a family member passed away not so long ago.  I understand you have to close out those accounts.  Not wanting to seem too intrusive but something was still not jiving, I asked, "Who is requesting this notarized death certificate?"

The person responded they were trying too close the family member's account with a third party electric company. 

If you are not too sure, what I mean one estate third party electric company, I hope this works: electricity runs to your home over a wire.  The primary electric company in your area owns that wire.  They are typically the ones that send you your first electricity bill. Over the years, other companies have contracted with those primary electric companies to sell you (the consumer) electric service at a reduced rate.  There is nothing wrong with that it happens all the time.  In most cases, those third party electric companies will want to lock you into a one, two, or three your contract.  Getting out of that contract is a little difficult.  Apparently even when you are dead.

I explained to the person that there is no space on a State of Texas Death Certificate for a notary to sign and place his seal.  Additionally, the State of Texas seal is the certification and that is displayed prominently on the certificate itself.

She was not buying my answer.  I continued to explain that there are some forms and certificates that cannot be notarized because again they already official documents.

They still were not buying it.

I then headed on over to the Secretary of State of Texas website and found exactly what I needed.  A death certificate is an Apostille. An Apostille is "form of certification set out in the 1961 Hague Convention, to which the United States became a subscriber in 1981. It is a form of numbered fields, which allows the data to be understood by the receiving country regardless of the official language of the issuing country."
"The object of the Apostille is to 'abolish the requirement of diplomatic or consular legalization for foreign public documents'. The completed Apostille certifies the authenticity of the signature, the capacity in which the person signing the document has acted, and identifies the seal/stamp which the document bears."

Here is where I found exactly what we were looking for: "The Hague Convention defines 'public documents' as: those originating in a court, clerk of a court, public prosecutor or process server, administrative documents, notarial acts, official certificates placed on documents.
These types of 'public documents' would include birth/death certificates, marriage licenses, divorce decrees, school transcripts and diplomas/degrees, among others."

It was a legal document on its own (without notarization).

However, after showing her this and explaining why this document did not need to be notarized she still did not accept the answer. 

I then proceeded to telephone the Bureau of Vital Statistics to get a verbal confirmation of what I just read to the customer and what I was trying to explain.  While I was waiting (on hold), I tried to explain why this was not sitting well with me.

If I had proceeded with the notarial act on this certificate, I would be, putting me in a situation that I do not intend to put myself into.  As the death certificate is an official state document, it is a recognized legal certificate there is no need for the notary, and a question of fraud would then come into play.  Why would I willingly notarized and already legal document?

At this point, I think she started to understand.  When the clerk at the bureau of vital statistics answered, I explain the situation, and the clerk reconfirmed what I had said I then asked the clerk if she would be willing to repeat that answer to the customer that is in my office?  She said yes and did so.

The client accepted the answer.  She expressed that she was sorry for taking up all my time.  There was nothing to be sorry about as we both learned something today and that is a very good thing.
To sum it up, check your documents and your certificates, especially death and birth certificates.  If you do not see a spot specifically for a notary, then document does not need to be notarized. 

FYI: What does need to be notarized is the form you use when you want to make changes to a birth or death certificate.  That is for a different blog post.

I hope this helps.  Thank you for your time.

Monday, July 8, 2013

50 Ways To Better Business: #44: Comparing yourself to others (STOP IT!)

For as long as man (and woman) has been roaming the Earth he (and she) have had this undeniable urge to compare themselves to the other Cro-Magnon or Neanderthal. To have the biggest cave, hunt the biggest Wooly Mammoth, or to have the latest "footmobile" to roll out of Rocktroit. You name it, whatever it was it had to be bigger and better than the Homo-Sapiens next door.

Fast forward to "modern" man. We, now, know we have the capacity and intellect to not worry about what others are doing and especially NOT to compare ourselves with the neighbors.

In business, we know that we will never get ahead if we are constantly worried about the competition is doing.  In 2013, we know (at least I hope we know) that if we keep following the competition there is absolutely no way we will ever get ahead of the competition. That’s why we MUST stop comparing ourselves to others. By “others” I mean other individuals, other organizations, other groups, you know the OTHERS in our lives (both personal and professional) that we compete with for Attention from others (i.e., customers, friends, family, and so on).

What do you do or can do?

First, you STOP worrying about the competition!

Next, you START to worry about yourself and your organization or group!

That is all you should worry about and nothing else.

Worry about the little things. Worry about the big things that were once little things. Worry about whether your staff or employees are TRAINED ON THE BASICS and nothing else. Do they have the BASICS down that they can do it in their sleep? If you cannot answer that question then you better start to worry about that because if they are not trained on your organization’s Basics then your competition will definitely be the least of your worries.

If you absolutely, positively have to compare yourself to someone or some organization then COMPARE YOURSELF TO YOU OR YOUR ORGANIZATION OF THIS TIME LAST YEAR.

Are you better now or worse off? If you are better, then let me say CONGRATULATIONS! If you are worse off then let me say: STOP READING THIS BLOG POST AND GET BACK TO WORK!

Better or Worse, it doesn’t matter what does matter is that RIGHT NOW you have to start thinking about what you MUST DO NOW so that when you compare yourself next year will you be in a much better place!!!

So don’t worry about the other fellow. Worry about yourself, correct your mistakes, learn from them and who knows maybe by this time next year your competition will be worrying about you (and that is a very good thing)

Until Next Time,
Dave Guerra
Rio Records Service, Inc.