Rio Records Service, Inc., believes that only way to be prepared for the unexpected to always be training. This is something that I have carried with me since my time with US Army. Always Be Training.
That's the ABCs of it.
A for Always
B for Be
C for cTraining (the c is silent)
We also firmly believe in the following quote: "The more you sweat in peace, the less you bleed in war." I am not too sure who said it first, some say General Patton said it others say it is a old Chinese Proverb. It does not matter who said it, what does matter is that it is very true. The more one prepares the more one is ready to deal with any new situation that arises. By now, in a professional lives we know that new situations can and do arise at almost any time with little to no warning. Typically, no warning.
When any new situation arises it is best if there is at least one person in the organization who has a clue on how to handle it. Now it may be something that arose a long time ago and has now taken a new form but the core is still the same then solving it should be relatively easy.
However, more times than not the situation is new and has to be dealt with immediately and a unique solution has to be found and put into place. By training and more training, individuals and organizations can greatly reduce the fallout of any unknown that may occur.
Therefore, Rio records Service Inc., has taken the lead in developing professional development and training services for organizations, agencies, and course, individuals.
Currently, we offer "Professional Etiquette in Healthcare", "Business Etiquette and Personal Skills", "Etiquette in a Professional Setting", "Release of Medical Information", "The Do's and Don'ts of Social Media in Healthcare", "The Do's and Don'ts of Social Media in a Professional Setting", and our latest offering: "Protecting your Information and your Client's Data". More training offerings are due to come on line in early 2014.
The following workshops are CEU eligible for State of Texas Licensed Professional Counselors and Certified Social Workers:
1. Protecting your information and your Client's the Data
2. Professional Etiquette in Healthcare
3. Release of Medical Information
The scope of all the training sessions may appear to be towards the health and human services professionals however, the true focus of the training sessions are geared towards any organization that deals with customers, clients, or patients. This means that all individuals, groups, companies, and organizations can benefit from any of the training service offerings by Rio records Service Inc.
Our training calendar is prepared in a manner that helps any individual or organization to plan properly. The training calendar is set up in a way that even those individuals that have difficulty obtaining " time off" to attend regular daytime training sessions. When a training session is scheduled on the Wednesday rest assured that the start time of the training will be at 6:00 PM. Additionally, we offer training sessions every other Saturday starting at 10:00 AM and depending on the workshop the ending time there be 1:00 PM or 2:00 PM. Of course, Rio records Service Inc., can adjust its start time when training is conducted at your location.
You want to schedule training with Rio Records Service, Inc., or have any questions or comments please do not hesitate to call (956) 687-8439 or email us at admin@rrsonline.us
Thank you
David Guerra
Showing posts with label preparing for change. Show all posts
Showing posts with label preparing for change. Show all posts
Monday, October 7, 2013
Friday, April 5, 2013
50 Ways To Better Business: #42: That Nagging Feeling
The long awaited end of the day arrives and you are ready to pack it in! You've been ready to call it a day since around 0-Dark-30. That's OK the time has come to go and there is no looking back or is there?
Just the other day, I left work and about halfway home I had this feeling overcome me. It was a feeling that I had something still left to do. As I drove further and further away from the office the feeling remained. No matter what I did I could not shake it. It was that nagging feeling that I completely overlooked something.
The rest of the evening was uneventful. I slept like a baby yet there was still something in the back of my mind but it was quickly replaced by sleep.
When I woke up, it was there again. Will there was damaging to do until I got to the office. If that's what that nagging feeling was about it was going to have to wait until I got there.
I arrived, opened the office, turn on the lights, fired up the PC, poured myself a cup of coffee, and settled in to get the business day started.
Around 930 AM, I get a phone call. It was someone I spoke to yesterday around midday. They call to say they did not receive an e-mail I sent. Strange, I know I wrote it, I know hit send, was this the nagging feeling?
So I started the e-mail program. Once loaded, the inbox showed me notification of an undeliverable message.
It seems that I placed a comma instead of a period between the first name and the last name of the individual that I was sending the message to.
Well, long story short I corrected the problem and re-submitted the email.
------
The moral of the story is simple: ATTENTION TO DETAIL will save the day!
If I had just looked at the email before I left work (one last time) I would have seen the error and addressed the issue right away instead of leaving someone hanging all day and night long. I could have also checked the email at home but typically I don't but the nagging feeling was there. If and when that nagging feeling returns (and I am at home) I will listen to my gut and do what I can where I am. Who knows it might just salvage a contract?
-----
Until Tomorrow,
Dave Guerra
Rio Records Service, Inc.
Just the other day, I left work and about halfway home I had this feeling overcome me. It was a feeling that I had something still left to do. As I drove further and further away from the office the feeling remained. No matter what I did I could not shake it. It was that nagging feeling that I completely overlooked something.
The rest of the evening was uneventful. I slept like a baby yet there was still something in the back of my mind but it was quickly replaced by sleep.
When I woke up, it was there again. Will there was damaging to do until I got to the office. If that's what that nagging feeling was about it was going to have to wait until I got there.
I arrived, opened the office, turn on the lights, fired up the PC, poured myself a cup of coffee, and settled in to get the business day started.
Around 930 AM, I get a phone call. It was someone I spoke to yesterday around midday. They call to say they did not receive an e-mail I sent. Strange, I know I wrote it, I know hit send, was this the nagging feeling?
So I started the e-mail program. Once loaded, the inbox showed me notification of an undeliverable message.
It seems that I placed a comma instead of a period between the first name and the last name of the individual that I was sending the message to.
Well, long story short I corrected the problem and re-submitted the email.
------
The moral of the story is simple: ATTENTION TO DETAIL will save the day!
If I had just looked at the email before I left work (one last time) I would have seen the error and addressed the issue right away instead of leaving someone hanging all day and night long. I could have also checked the email at home but typically I don't but the nagging feeling was there. If and when that nagging feeling returns (and I am at home) I will listen to my gut and do what I can where I am. Who knows it might just salvage a contract?
-----
Until Tomorrow,
Dave Guerra
Rio Records Service, Inc.
Friday, January 11, 2013
50 Ways To Better Business: #32: Avoid Unnecessary Miscommunication
Avoiding Unnecessary Miscommunication is something to not be taken lightly.
In these highly mobile days something can and most usually gets lost in the translation between the face-to-face discussion to email to text response.
Therefore, your organization, if it doesn't already, should have standard method of transmitting and the verification of any message(s).
I am not talking about using ciphers and codes found on an old World War II Enigma machine but what I am talking is will it be email only? fax only? phone only? video conference only?
No matter what it is it should be agreed that it will be the ONLY way to communicate when not face to face is not possible.
This is in an effort to cut down and possible altogether avoid any unnecessary miscommunication (realistically there will always be some form of miscommunication).
Until Tomorrow,
Dave Guerra
Rio Records Service, Inc.
In these highly mobile days something can and most usually gets lost in the translation between the face-to-face discussion to email to text response.
Therefore, your organization, if it doesn't already, should have standard method of transmitting and the verification of any message(s).
I am not talking about using ciphers and codes found on an old World War II Enigma machine but what I am talking is will it be email only? fax only? phone only? video conference only?
No matter what it is it should be agreed that it will be the ONLY way to communicate when not face to face is not possible.
This is in an effort to cut down and possible altogether avoid any unnecessary miscommunication (realistically there will always be some form of miscommunication).
Until Tomorrow,
Dave Guerra
Rio Records Service, Inc.
Thursday, January 10, 2013
50 Ways To Better Business: Day 31: Planning for Change
What are the processes that you take when you are about to implement change within all your organization or a part of it?
Do you at least consult with those that are being affected?
Do you solicit feedback from outsiders, especially those that will be affected by what you are proposing?
Are you prepared to fall back if the changes are a huge failure?
All excellent questions and ALL that you should ask when you are preparing to launch something so huge (or not) or so great (or not).
Ask them, you might just be surprised at the answers.
Until Tomorrow,
Dave Guerra
Rio Records Service, Inc.
Do you at least consult with those that are being affected?
Do you solicit feedback from outsiders, especially those that will be affected by what you are proposing?
Are you prepared to fall back if the changes are a huge failure?
All excellent questions and ALL that you should ask when you are preparing to launch something so huge (or not) or so great (or not).
Ask them, you might just be surprised at the answers.
Until Tomorrow,
Dave Guerra
Rio Records Service, Inc.
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